Privacy notice
This explains what personal information the uniform shop collects when you place an order, why, and what we do with it. It follows the Protection of Personal Information Act (POPIA).
Who is responsible
Cresca Primary School, 19 Church Street, Kuils River, Cape Town. Telephone 021 905 0424.
What we collect
- The learner's name and grade
- The parent or guardian's name, cell number and email address
- What was ordered: items, sizes, quantities and the total
We do not collect any payment details. You pay at the school when the order is collected. We do not collect ID numbers or addresses.
Why we need it
To take and prepare your order, to hand it over to your child, to contact you about it, and to email you a confirmation. Giving us this information is needed to place an order. If you don't want to give it, you can order at the school instead.
We don't use it for marketing, and we don't sell or rent it to anyone.
Information about your child
The learner's name and grade are given to us by you, as parent or guardian. By placing the order, you confirm that you are allowed to give us this information on your child's behalf. We use it only to prepare and hand over the order.
Who can see it
- School staff who prepare and hand over orders. Each working morning the school office is emailed a summary of the new orders.
- Service providers that run the shop for us: the website is hosted on Oracle Cloud in a data centre in Johannesburg, South Africa, and an email service sends our emails.
How long we keep it
- Orders are deleted automatically 3 months after they were placed.
- Security copies (backups) of the shop's database are kept for up to 60 days, so a deleted order can remain in a backup for up to 60 days longer.
- Emails already sent, such as your confirmation and the school office's daily summary, stay in those mailboxes until they are deleted there.
How we protect it
The shop uses an encrypted connection (HTTPS). Orders are stored on a private server, and only the people who look after the shop can reach the database.
Cookies and tracking
This website does not use cookies, advertising or tracking.
Your rights
You can ask us what information we hold about you or your child, ask us to correct it, or ask us to delete it sooner than 3 months. You can also object to how we use it. Please contact the Information Officer above and quote your order number.
If you are not happy with how we have handled your information, you can complain to the Information Regulator: inforegulator.org.za/complaints.